REFUND & EXCHANGES:

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don't accept cancellations

Please contact me if you have any problems with your order.

 

THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

 

CONDITIONS OF RETURN:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

SHIPPING:

PROCESSING TIME:

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

North America: 3-5 business days

Europe: 3-5 business days

Australia, New Zealand and Oceania: 3-5 business days

Asia Pacific: 3-5 business days

Latin America and the Caribbean: 3-5 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

CUSTOMS AND IMPORT TAXES:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.